Website Privacy Notice

Information We Collect Through Our Website

When you use our website, we collect:

How We Use Your Information

Information submitted through our website is used to:

• Schedule and manage medical appointments
• Process and review medical referrals
• Respond to medical inquiries
• Improve our website functionality
• Enhance patient service
• Maintain appropriate medical records
• Ensure website security

Protection of Medical Information

All medical information submitted through our website, including referrals and health-related questions, is:

• Transmitted through secure, encrypted connections
• Accessible only to authorised medical staff
• Integrated into our secure medical records system
• Protected under medical privacy laws
• Handled with the same confidentiality as in-person visits

Security Measures

We protect your online information through:

• SSL/TLS encryption for all data transmission
• Secure file upload systems for medical referrals
• Regular security assessments
• Access controls and authentication
• Secure data storage
• Monitored system access

Data Retention

We retain website-submitted information:

• According to medical records retention requirements
• As needed for ongoing patient care
• In compliance with healthcare regulations
• Within our secure medical records system

Your Online Privacy Rights

You have the right to:

• Access information submitted through the website
• Request corrections to submitted information
• Receive copies of uploaded documents
• Know how your information is being used
• Request deletion of non-medical information
• Opt out of receiving non-essential communications

Cookie Policy

Our website uses cookies to:

• Improve website functionality
• Remember your preferences
• Analyse website usage
• Enhance security
• Optimise user experience

You can control cookie settings through your browser preferences.

Third-Party Services

Our website may use third-party services for:

• Website analytics
• Appointment scheduling
• Secure file uploads
• Website maintenance

International Data Transfer

While our services are provided in Jamaica, website data may be processed or stored using cloud services. We ensure all international data transfers maintain appropriate security and privacy protections.

Changes to Website Privacy Notice

We will notify users of significant changes through:

• Website announcements
• Email notifications (for registered users)
• Updated privacy notice posting